Returns & Exchanges
At Endaring Hair, we want you to be completely satisfied with your purchase. If you are not happy with your hair extensions or accessories, we offer a 30-day return window for items in their original, unopened, and unworn condition.
Return Process
- 1.Initiate Your Request
Contact our support team at [email protected] with your order number and reason for return to receive a Return Authorization (RA) number.
- 2.Prepare the Package
Place the unused hair in its original packaging with all security seals intact, ensuring the RA number is clearly marked on the outside of the box.
- 3.Ship It Back
Send your package using a trackable shipping service to our warehouse address; please note that customers are responsible for return shipping costs unless the item is defective.
- 4.Inspection and Refund
Once our quality control team verifies the condition of the extensions, we will process your refund to the original payment method within 5-7 business days.